What is your refund policy?
Because our courses are digital and available immediately after purchase, refunds are limited. Refund requests may be made within 24 hours of purchase if the course has not been accessed, course materials have not been substantially viewed or downloaded, no certificate has been issued, and no continuing education credit has been submitted for reporting. For packages, none of the included courses may have been accessed.
Refund Policy
How can I contact you?
We are happy to help! Email is our primary and only method of customer support.
Please email us at info@gnceus.com with your name and the course or CE package you are enrolled in, and we will get back to you as soon as possible.
Can I verify your NCBTMB credentials?
Absolutely. You can independently verify our provider status through the
NCBTMB CE Provider Search. Click the link below and search using:
Provider Number: 1002640
This will allow you to view and verify our current NCBTMB Approved Provider status.
How does this course apply to my state’s CE requirements?
Our
Advanced Acupressure Techniques for Musculoskeletal Pain course is the heart of our continuing education program. Because CE requirements vary by state, we’ve created
**state-specific pages** to make it easy to see how this course fits into your state’s requirements.
Select your state to find:
• A link to your state board’s official CE requirements
• Our applicable provider, approval, and course credential numbers
• How this course applies toward your state’s required CE hours
• Any additional required topics, such as Ethics, Laws & Rules, or other state-specific courses — and, when available, we have those for you too.
Are your courses approved by the Florida Board of Massage Therapy?
Yes. We offer Florida Board of Massage Therapy–approved continuing education courses registered through CE Broker.
Our Florida-approved courses include the 12-Hour Advanced Acupressure Techniques for Musculoskeletal Pain, 5-Hour Master T’ung-Style Point Location for Bodyworkers: Upper Body Pain, Florida Laws & Rules, Florida Medical Errors, and Medical Ethics for Healthcare Professionals.
You can also explore our Florida CE package. All courses offered on our Florida page are specifically selected for Florida massage therapists and are approved for Florida continuing education credit and registered through CE Broker.
CE Broker Provider #50-43412
View Florida Massage CE Courses:
https://www.massage-ceus.online/florida
How do I access my courses after purchasing?
Click Log In and enter the email address and password associated with your account. If you've forgotten your password, click Forgot Password to reset it.
Once logged in, click My Courses and select the course you'd like to access.
Do you report my completed continuing education hours to CE Broker and NCBTMB?
Yes! We report your completed continuing education hours to CE Broker and NCBTMB, as applicable.
Please include your state massage license number and/or NCBTMB certification number (if applicable) in your student profile.
If you don't see your completed credits registered, please email us at: info@gnceus.com with your license or certification number. We'll be happy to get them registered for you!
How long will I have access to my courses?
You'll have access to your courses for 3 years from the date of purchase. During this time, you can download and save your course materials for permanent personal reference, even after your online course access expires.
